Shipping policy
🚚 Shipping Policy
Last Updated: August 2026
At GoldenBala, we are committed to delivering your orders quickly and safely across India.
📦 Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Shipping Time
- Standard delivery takes 3–7 business days, depending on your location.
- Remote areas may require additional delivery time.
💰 Shipping Charges
- Free Shipping on orders above ₹499.
- A standard shipping fee may apply to orders below ₹499.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS (where available).
🚫 Delivery Delays
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Courier service issues
- Public holidays
- Unexpected circumstances beyond our control
❌ Incorrect Address
Please ensure your shipping address and contact details are accurate. GoldenBala is not responsible for delays or failed deliveries caused by incorrect information.
📦 Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with your order number and clear photos of the package and product.
📞 Contact Us
If you have any questions about your shipment, please contact our customer support team.
Email: support@goldenbala.com (replace with your actual email)
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
Thank you for shopping with GoldenBala! 💚